Many of the terms used in the insurance business can be confusing. To help you understand some of these terms a little better, we have presented a glossary for you to browse. Please understand that specific terms and conditions apply to every insurance policy, and these terms and conditions may limit the coverage available for any given accident or loss - they may even modify the meaning of some of the terms listed here. It is very important for you to note that the precise coverage afforded is subject to applicable underwriting guidelines and to the terms, conditions and exclusions of the policies issued.
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OEM (original equipment manufacturer) - The most expensive option for replacement parts on a damaged vehicle is to use OEM parts. These are usually required on a very new vehicle, since neither LKQ nor after-market parts are usually available. It can also make sense from the standpoint of direct value replacement for a nearly new vehicle to use OEM parts. Also, some parts may only be available from the manufacturer.
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